Terms of Service

Last Updated: 6/13/2026

1. Acceptance of Terms

By accessing or using the Packsule website and purchasing our B2B packaging products, you agree to be bound by these Terms of Service. If you do not agree with any part of the terms, then you may not access our site or use our services.

2. B2B Wholesale Focus

Packsule operates primarily as a B2B (Business to Business) supplier of disposable food packaging, aluminium containers, paper plates, and related products catering to cloud kitchens, restaurants, and hotels. Pricing and packaging sizes are designed for wholesale distribution.

3. Quotations and Pricing

Product prices displayed or quoted are subject to market fluctuations (e.g., raw material costs like aluminium or paper). Final pricing will be confirmed during the invoice generation phase. Quotes provided via our website or email are valid for a period of 7 days strictly.

4. Returns and Defective Goods

Due to the nature of hygiene-sensitive food packaging, returns are generally not accepted unless the goods received are strictly defective or damaged upon arrival. Any claims for damages or shortages must be reported within 24 hours of delivery with photographic evidence.

5. Limitation of Liability

In no event shall Packsule be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our packaging products.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.